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New Research Report by Investments & Wealth Institute and Toews Asset Management Provides Insights into the Disconnect between Advisors and Investors

Issue date: Tuesday, January 24, 2023

Contact Information: Allison Edmondson | 303-850-3207 | Contact Email: aedmondson@i-w.org

The Investor-Advisor Disconnect highlights the stark contrast between what investors believe and feel and what advisors believe they know about investors -- and how a focus on the gap in client engagement and education can bridge that disconnect and improve the investor-advisor relationship.

Denver, CO – January 24, 2023 – The leading professional association for financial advisors, the Investments & Wealth Institute (the Institute), has just released a new research report, The Investor-Advisor Disconnect, in partnership with Toews Asset Management. This study reveals the disconnect existing in several key areas between advisors and their clients, including perceived knowledge of the markets, preparedness to weather a bear market, clarity regarding plans to help mitigate the risks of challenging market conditions, and more.

"Our 2022 client research emphasizes the importance for advisors to support and educate their clients during these particularly uncertain times and how that support is best delivered," said Sean R. Walters, CAE, chief executive officer, Investments & Wealth Institute.

The research report is based on primary research conducted by Absolute Engagement, and includes perspectives from 150 advisors and 1,000 U.S. investors gathered in the early spring of 2022, to better examine investor preparedness for adversity in the face of the triple threat of war, high inflation, and falling asset prices. The timing underscored the disconnect between what advisors think their clients know, believe, and feel and the reality.

Advisors must evolve their approach to include strategies designed to encourage investors to share their beliefs, concerns, and questions,” said Phillip “Felipe” Toews, chief executive officer, Toews Asset Management, and author of the report. “These insights can help advisors align their clients' true risk tolerance with their portfolios and increase the effectiveness of their communications. Further, advisors should focus on best educating clients on how their plan will help them achieve their goals over the long run, and what they might expect to experience in different market conditions.

Read the full report here.


For more information, contact Allison Edmondson, Communications, Investments & Wealth Institute, at aedmondson@i-w.org. 

Founded in 1985, the Investments & Wealth Institute is the premier professional association, education provider, and standards body for financial advisors. Through its award-winning events, publications, courses, and acclaimed certifications—Certified Investment Management Analyst® (CIMA®), Certified Private Wealth Advisor® (CPWA®), and Retirement Management Advisor® (RMA®) certifications—the Institute delivers Ivy league-quality, highly-practical education to more than 30,000 practitioners annually in over 40 countries. Members of the Institute include the industry's most successful investment consultants, advanced financial planners, and private wealth managers who embrace excellence and ethics in applying a broad set of knowledge and skills in their daily work with clients. Learn more at www.investmentsandwealth.org.


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